Business Development and Support |
| Cooperation and Support from your Account Manager | $eval_mf0 | $importance_mf1 | $mf2 |
| Cooperation and Support from NC (If Applicable) | $eval_mf3 | $importance_mf4 | $mf5 |
| Availability of New Products within expected timeframe | $eval_mf6 | $importance_mf7 | $mf8 |
Infoman |
| HDEE Infoman | $eval_mf9 | $importance_mf10 | $mf11 |
| Infman support | $eval_mf12 | $importance_mf13 | $mf14 |
| Response time to INFOMAN queries | $eval_mf15 | $importance_mf16 | $mf17 |
| HDEE Portal - availability of information | $eval_mf18 | $importance_mf19 | $mf20 |
Training |
| Latest version of the MF Guidelines | $eval_mf21 | $importance_mf22 | $mf23 |
| Latest version of the LCF Guidelines | $eval_mf24 | $importance_mf25 | $mf26 |
| Latest version of Business Plan Templates on Portal | $eval_mf27 | $importance_mf28 | $mf29 |
| MF Business Training (if taken in the last year) | $eval_mf30 | $importance_mf31 | $mf32 |
| Do you feel you need a refresher BT? | $yes_no_mf33 | | $mf34 |
| Online Webinars (Technical and Quality) | $eval_mf35 | $importance_mf36 | $mf37 |
| Do you find webinars an effective tool? | $yes_no_mf38 | | $mf39 |
| Do you have any suggestions for future webinars? | $mf40 |
| Current LCF Training | $eval_mf41 | $importance_mf42 | $mf43 |
Newsletters |
| News You Can Use | $eval_mf44 | $importance_mf45 | $mf46 |
| MF Newsletter | $eval_mf47 | $importance_mf48 | $mf49 |
| SN Newsletter | $eval_mf50 | $importance_mf51 | $mf52 |
| Franchise Focus (franchisee newsletter) | $eval_mf53 | $importance_mf54 | $mf55 |
| Teacher's Forum | $eval_mf56 | $importance_mf57 | $mf58 |
Steering Committees |
| Are you a Steering Committee Member? | $yes_no_mf59 | | $mf60 |
| Do you feel steering committees are important and effective ? | $yes_no_mf61 | | $mf62 |
Marketing |
Websites |
| HDEE website (www.helendoron.com) | $eval_mf63 | $importance_mf64 | $mf65 |
| Didi and Polly website (www.didiandpolly.com) | $eval_mf66 | $importance_mf67 | $mf68 |
| Super Nature website (www.supernature1.com) | $eval_mf69 | $importance_mf70 | $mf71 |
| HDEG Website ( www.HelenDoronGroup.com) | $eval_mf72 | $importance_mf73 | $mf74 |
| LCF Website Template | $eval_mf75 | $importance_mf76 | $mf77 |
| Kangi Club Website | $eval_mf78 | $importance_mf79 | $mf80 |
| Satisfaction with leads from National Website | $eval_mf81 | $importance_mf82 | $mf83 |
Image Videos |
| HDEE Image Video - Parent / Teacher | $eval_mf84 | $importance_mf85 | $mf86 |
| HDEE Image Video - Franchisee | $eval_mf87 | $importance_mf88 | $mf89 |
| HDEE Image Video - Exhibition | $eval_mf90 | $importance_mf91 | $mf92 |
| Polly The Collie Image Video | $eval_mf93 | $importance_mf94 | $mf95 |
| Super Nature Image Video | $eval_mf96 | $importance_mf97 | $mf98 |
Promotional Items on the Portal |
| Graphic Templates | $eval_mf99 | $importance_mf100 | $mf101 |
| New Photos | $eval_mf102 | $importance_mf103 | $mf104 |
| Do you find the marketing section in the Portal sufficient? | $yes_no_mf105 | | $mf106 |
| Briefly describe other Marketing tools you feel you need. | $mf107 |
Pedagogic |
TTCs & Seminars General |
| TTC/1: EFI, MEFI, EFAC, FEFAC | $eval_mf108 | $mf109 |
| TTC /2: Botty, PWW, PWT | $eval_mf110 | $mf111 |
| BBS Seminar | $eval_mf112 | $mf113 |
| MEFAC Seminar | $eval_mf114 | $mf115 |
| Botty the Robot Seminar | $eval_mf116 | $mf117 |
| Play On Seminar | $eval_mf118 | $mf119 |
| Paul Ward's World Seminar | $eval_mf120 | $mf121 |
| Paul Ward and the Treasure Seminar | $eval_mf122 | $mf123 |
| Storytelling Seminar | $eval_mf124 | $mf125 |
| Phonics and Grammar Seminar | $eval_mf126 | $mf127 |
| I am the World Holiday Course Seminar | $eval_mf128 | $mf129 |
| English through Drama Holiday Course Seminar | $eval_mf130 | $mf131 |
| Song Seminar | $eval_mf132 | $mf133 |
| Advanced Teaching Techniques for EFI Seminar | $eval_mf134 | $mf135 |
| Advanced Teaching Techniques for EFAC Seminar | $eval_mf136 | $mf137 |
| Advanced Teaching Techniques for MEFAC Seminar | $eval_mf138 | $mf139 |
| PTC Red Seminar | $eval_mf140 | $mf141 |
| PTC Blue Seminar | $eval_mf142 | $mf143 |
| Didi the Dragon Yellow Seminar | $eval_mf144 | $mf145 |
| PTC - Didi TTC (for non-HDEE teachers) | $eval_mf146 | $mf147 |
| Super-Nature TTC Level 1 (2 days) | $eval_mf148 | $mf149 |
| Super-Nature TTC Level 2 (1 day) | $eval_mf150 | $mf151 |
| Super-Nature DVD Training | $eval_mf152 | $mf153 |
| Discipline Workshop | $eval_mf154 | $mf155 |
| General Satisfaction with TT | $eval_mf156 | $mf157 |
| Online MF Feedback Form - TT Training (on Portal) | $eval_mf158 | $mf159 |
| Timely distribution of Teaching Certificates | $eval_mf160 | $mf161 |
Courses & Workbooks |
| BBS | $eval_mf162 | $mf163 |
| EFI | $eval_mf164 | $mf165 |
| MEFI | $eval_mf166 | $mf167 |
| FEFAC | $eval_mf168 | $mf169 |
| EFAC | $eval_mf170 | $mf171 |
| EFAC Workbook | $eval_mf172 | $mf173 |
| I Can Read & Write English | $eval_mf174 | $mf175 |
| MEFAC | $eval_mf176 | $mf177 |
| MEFAC Workbook | $eval_mf178 | $mf179 |
| Botty the Robot | $eval_mf180 | $mf181 |
| Play On | $eval_mf182 | $mf183 |
| Play On Workbook | $eval_mf184 | $mf185 |
| Paul Ward's World | $eval_mf186 | $mf187 |
| Paul Ward & the Treasure | $eval_mf188 | $mf189 |
| Paul Ward & the Treasure Grammar and Reading Practice Workbook | $eval_mf190 | $mf191 |
| I am the World Holiday Course | $eval_mf192 | $mf193 |
| English through Drama Holiday Course | $eval_mf194 | $mf195 |
| English through Drama School Year Course | $eval_mf196 | $mf197 |
| PTC Red | $eval_mf198 | $mf199 |
| PTC Blue | $eval_mf200 | $mf201 |
| Didi the Dragon Yellow | $eval_mf202 | $mf203 |
| Super-Nature 1 | $eval_mf204 | $mf205 |
| Super-Nature 2 | $eval_mf206 | $mf207 |
| Super-Nature 2 Reading and Writing Workbook with Phonics | $eval_mf208 | $mf209 |
| Birthday Sets | $eval_mf210 | $mf211 |
| General Satisfaction with Pedagogic Content | $eval_mf212 | $mf213 |
Materials - Quality Assurance |
| CDs | $eval_mf214 | $mf215 |
| Student Books | $eval_mf216 | $mf217 |
| Teacher Guides | $eval_mf218 | $mf219 |
| Satchels | $eval_mf220 | $mf221 |
Orders & Shipments |
| Response time to Order | $eval_mf222 | $mf223 |
| Accurate deliveries | $eval_mf224 | $mf225 |
| Response to a Non-Compliance | $eval_mf226 | $mf227 |
| General Customer Support | $eval_mf228 | $mf229 |
Miscellaneous |
| Profitability as MF | $eval_mf230 | $mf231 |
| Is HDEE your sole business? | $yes_no_mf232 | $mf233 |
| Have you achieved Minimum Student Goals? | $yes_no_mf234 | $mf235 |
| According to the student numbers achieved, does the profitability correspond to the EI&E? | $yes_no_mf236 | $mf237 |
| The way I feel today about my business: | $mf238 |
| Number of years experience as an HDEE MF | $mf239 |
| Would you recommend this franchise to a friend? | $yes_no_mf240 | $mf241 |
| Considering your experience, would you purchase this franchise again today? | $yes_no_mf242 | $mf243 |
| Please note any additional points you would like to highlight. | $mf244 |
