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LCF Evaluation Form

For LCF under MF

Please complete and submit this evaluation formr no later than January 15.
Your input is essential in assisting us improve our services for you. In completing these evaluations, kindly base your evaluation on the overall experience and not on specific incidents, however please share with us these incidents in your comments. Should any of the parameters not be clear, feel free to contact your MF.

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Country$country
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MF email$mf_email

LCF Evaluation of HD

#REF!

INFOMAN

HDEE INFOMAN
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
HDEE Portal - availability of information
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Response time to INFOMAN queries
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
INFOMAN Support
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:

Trainings

Better Business Guides

Presenting to the Media (please refer to new version on the portal)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Creating an LC (please refer to new version on the portal)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Trade Shows & Exhibitions (please refer to new version on the portal)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:

Newsletters - Available on the portal

News you Can Use
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Franchise Focus (franchisee newsletter)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Teachers Forum
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Is the prop corner helpful?Yes  No  |  Comment:
Is the discipline agony aunt helpfulYes  No  |  Comment:
Are the updates helpfulYes  No  |  Comment:
What else would you like to have in the Teachers' Forum? Yes  No  |  Comment:

Marketing

HDEE Branding Manual
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
PTC Branding Manual
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
SN Branding Manual (If applicable)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:

Websites

HDEE international website (www.helendoron.com)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Didi & Polly international website (www.didiandpolly.com)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Super Nature international website (www.supernature1.com)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
LCF Website Template
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Kangi Club Website
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:

Image Videos

HDEE Image Video - Parent / Teacher
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Super Nature Image Video
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Polly The Collie Image Video
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
HDEE Image Video - Exhibition
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:

Promotional Items on the Portal

Graphic Templates
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
New photos
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Briefly add other Marketing tools you feel you need.
#REF!

Pedagogic

TTCs & Seminars General

TTC/1: EFI, MEFI, EFAC, FEFACExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
TTC /2: Botty, PWW, PWTExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
BBS SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
MEFAC SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Botty the Robot SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Play On SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Paul Ward's World SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Paul Ward and the Treasure SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Storytelling SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Phonics and Grammar SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
I am the World Holiday Course SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
English through Drama Holiday Course SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Song SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Advanced Teaching Techniques for EFI SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Advanced Teaching Techniques for EFAC SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Advanced Teaching Techniques for MEFAC SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
PTC Red SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
PTC Blue SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Didi the Dragon Yellow SeminarExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
PTC - Didi TTC (for non-HDEE teachers)Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Super-Nature TTC Level 1 (2 days)Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Super-Nature TTC Level 2 (1 day)Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Super-Nature DVD TrainingExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Discipline WorkshopExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
General Satisfaction with TTExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:

Courses & Workbooks

BBSExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
EFIExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
MEFIExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
FEFACExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
EFACExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
EFAC WorkbookExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
I Can Read & Write EnglishExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
MEFACExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
MEFAC WorkbookExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Botty the RobotExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Play OnExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Play On WorkbookExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Paul Ward's WorldExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Paul Ward & the TreasureExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Paul Ward & the Treasure Grammar and Reading Practice WorkbookExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
I am the World Holiday CourseExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
English through Drama Holiday CourseExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
English through Drama School Year CourseExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
PTC Red Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
PTC BlueExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Didi the Dragon Yellow Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Super-Nature 1 Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Super-Nature 2Excellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Super-Nature 2 Reading and Writing Workbook with PhonicsExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Birthday SetsExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
General Satisfaction with Pedagogic ContentExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:

Materials - Quality Assurance

CDsExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Student BooksExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Teacher GuidesExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
SatchelsExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:

MF Evaluation Form

Business Development and Support

MF Support

Availability of Information
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Cooperation and Support from MF
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
MF Assistance with Business Objectives
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
INFOMAN support from MF
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
MF Assistance with Pedagogic Issues
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Number of visits from your MF (during school year)
Number of organized LCF Meetings by your MF

Trainings

LCF Business Training (if taken in last year)
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Would you like an updated LCF Business Training?Yes  No  |  Comment:
Number of group LCF Meetings that you have attended in the last year

Marketing

Receipt of adequate marketing support from MF for New Products
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Punctual receipt of new product sample for display and marketing from MF
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Additional Marketing tools you feel you need.

Websites

HDEE website - national
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Polly the Collie website - national
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
SN website - national
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Satisfaction with leads received from National Website
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:

Orders & Shipments

MF Response Time to OrderExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
Accurate and timely DeliveriesExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:
MF Response to a Non-ComplianceExcellent  Good  Satisfactory  Fair Poor  N/A  |  Comments:

Miscellaneous

Is HDEE Your Sole BusinessYes  No  |  Comment:
Profitability as LCF
Excellent  Good  Satisfactory  Fair Poor  N/A  |  Very important  Important  Unimportant  N/A  |  Comments:
Have you achieved minimum Student Goals?Yes  No  |  Comment:
According to the student numbers achieved, does the profitability correspond to the EI&E?Yes  No  |  Comment:
Have you reached expected profitability taking Into account Student Numbers achieved?Yes  No  |  Comment:
“The Franchisee E-Factor”. In which stage do you consider yourself to be in the Franchisee/Franchisor Relationship? GLEE-FEE-ME-FREE-SEE-WE (Please refer to Addendum BP Section D)  
Year’s Experience as an HDEE Franchisee:
Year’s Experience with your MF:
Any points you would like to highlight:
I of your discussing my evaluation with my MF.