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MF Evaluation Form
To be completed by the LCF/FP

Please complete and submit this evaluation form once a year no later than 1st April. Your input is essential in assisting us improve our services for you. In completing these evaluations, kindly base your evaluation on the overall experience and not on specific incidents, however please share wih us these incidents in your comments. Should any of the parameters not be clear, feel free to contact your Customer Support Representative

Full Name:
FP/LCF Area:
MF Name:
Country:
Email:

Business Development and Support

SubjectEvaluationImportanceComments
Availability of Information
Cooperation and Support from MF
MF Assistance with Business Objectives
Is HDEE Your Sole Business
Availability of your MF
Profitability as FP/LCF
Have you Achieved Student Goals
According to the student numbers achieved, does the profitability correspond to the EI&E
Have You Reached Expected Profitability Taking Into Account Student Numbers Achieved?
HDEE Guidelines Including Recent Updates
FP Business Training (if relevant)
Would you like an updated FP Business Training?
LCF Business Training (if relevant)
Would you like an updated LCF Business Training?
HDEE Branding Guide
HDEE IMS
HDEE Portal - availability of information
Number of visits from you MF (during scholastic year)
Number of Organized FP/LCF Meetings by Your MF
Number of Group FP/LCF Meetings That You Have Attended
News U Can Use
Teacher Forum
Better Business Guide: Exhibitions & Trade Fairs
Better Business Guide: Presenting to the Media
Better Business Guide: Creating a Learning Centre
FP/LCF Guide
New HDEE Image Video - Parent / Teacher
New HDEE Image Video - Franchisee
New HDEE Image Video - Exhibition
New Super-Nature Image Video
Updated Kangi Club (as from January 2009)
HDEE Corporate Website (www.helendoron.com)
HDEE National Webiste

Pedagogic

SubjectEvaluationImportanceComments
Assistance with Pedagogic Issues

TTCs & Seminars

SubjectEvaluationComments
TTC
BBS Seminar
MEFI Seminar
MEFAC Seminar
2 Day Botty Seminar
Play On Seminar
Paul Ward's World Seminar
Paul Ward and the Treasure Seminar
Advanced Teaching Techniques for EFI Seminar
Advanced Teaching Techniques for EFAC Seminar
Advanced Teaching Techniques for MEFAC Seminar
Advanced Teaching Techniques for Botty Seminar
Advanced Teaching Techniques for PWT Seminar
Storytelling Seminar
Phonetics + Grammar
Holiday Course Seminar
Super-Nature TTC
PTC Seminar
New Song Seminar
General Satisfaction with TT
Timely Distribution of Teaching Certificates

Courses & Workbooks Content

SubjectEvaluationComments
BBS
EFI
MEFI
FEFAC
EFAC
EFAC Workbook
MEFAC
MEFAC Workbook
Botty
Play On
Play On Workbook
Paul Ward's World
Paul Ward & the Treasure
Holiday Summer Course
I Can Read & Write English
Super-Nature (If relevant)
PTC
General Satisfaction with Pedagogic Content

Materials Quality Assurance

SubjectEvaluationComments
CDs
Student Books
Teacher Guides
New Satchels

Orders & Shipments

SubjectEvaluationComments
Response Time to Order
Accurate Deliveries
Response to a Non-Compliance

Any points you would like to highlight:
Year’s Experience as an HDEE Franchisee:
Year’s Experience with your MF:
I APPROVE of your discussing my evaluation with my FP and / or my MF.
I DO NOT APPROVE of your discussing my evaluation with my FP and / or my MF.