HD Evaluation Form
To be completed by the MF

Please complete and submit this evaluation form once a year no later than 1st April. Your input is essential in assisting us improve our services for you. In completing these evaluations, kindly base your evaluation on the overall experience and not on specific incidents, however please share wih us these incidents in your comments. Should any of the parameters not be clear, feel free to contact your Customer Support Representative

Full Name:
MF Area:

Business Development and Support

Cooperation and Support from CSR/BD
Cooperation and Support from NC (If Applicable)
Is HDEE Your Sole Business
Profitability as MF
Have you Achieved Student Goals
Profitability as MF: According to the student numbers achieved, does the profitability correspond to the EI&E?
Have You Reached Expected Profitability Taking Into Account Student Numbers Achieved
Latest Versions of MF Guidelines
MF Business Training (if taken in the last year)
Would you like an updated MF Business Training?
Latest Version of the LCF Guidelines
LCF Training (If you are authorised to conduct LCF training sessions)
HDEE Agreement Templates as a Basis For Your Lawyers
HDEE Branding Guide
Response time to IMS queries
HDEE Portal - availability of information
Selling LCFs (PowerPoint)
LCF Franchise Opportunity (PowerPoint)
HDEE Corporate website (www.helendoron.com)
Polly the Collie website (www.englishpolly.com)
Super Nature website (www.supernature1.com)
Teacher's Marketing Day (PowerPoint)
MF NewsLetter
News U Can Use
Teacher Forum
Better Business Guide: Exhibitions & Trade Fairs
Better Business Guide: Presenting to the Media
Better Business Guide: Creating a Learning Centre
Interwise Online Conferences (Technical and quality)
New HDEE Image Video - Parent / Teacher
New HDEE Image Video - Franchisee
New HDEE Image Video - Exhibition
New Super Nature Image Video
Updated Kangi Club (as from January 2009)
Availability of New Products Within Expected Timeframe
Receipt of adequate Marketing Support for New Products
Are you a Steering Committee Member
Which Steering Committee are you a Member of
Would you like to participate in future Steering Committees


TTCs & Seminars

MF Feedback Form - TT Training
TTC Content
BBS Seminar
MEFI Seminar
MEFAC Seminar
2 Day Botty Seminar
Play On Seminar
Paul Ward's World Seminar
Paul Ward and the Treasure Seminar
Advanced Teaching Techniques for EFI Seminar
Advanced Teaching Techniques for EFAC Seminar
Advanced Teaching Techniques for MEFAC Seminar
Advanced Teaching Techniques for Botty Seminar
Advanced Teaching Techniques for Paul Ward & the Treasure Seminar
Storytelling Seminar
Phonics & Grammar Seminar
Holiday Course Seminar
Super-Nature TTC
PTC Seminar
General Satisfaction with TT
Timely Distribution of Teaching Certificates

Courses & Workbooks Content

EFAC Workbook
MEFAC Workbook
Play On
Play On Workbook
Paul Ward's World
Paul Ward & the Treasure
Holiday Summer Course
I Can Read & Write English Workbook
General Satisfaction with Pedagogic Content

Materials Quality Assurance

Student Books
Teacher Guides
New Satchels

Orders & Shipments

Response Time to Order
Accurate Deliveries
Response to a Non-Compliance
General Customer Support

Any points you would like to highlight:
Year’s Experience as an HDEE MF :