FP Evaluation Form
To be completed by the LCF

Please complete and submit this evaluation form once a year no later than 1st April. Your input is essential in assisting us improve our services for you. In completing these evaluations, kindly base your evaluation on the overall experience and not on specific incidents, however please share wih us these incidents in your comments. Should any of the parameters not be clear, feel free to contact your Customer Support Representative

Full Name:
LCF Area:
FP Name:

Business Development and Support

Availability of Information
Cooperation and Support from FP
FP Assistance with Business Objectives
Is HDEE Your Sole Business
Availability of your FP
Profitability as LCF
Have you Achieved Student Goals
According to the student numbers achieved, does the profitability correspond to the EI&E
Have You Reached Expected Profitability Taking Into Account Student Numbers Achieved?
HDEE Guidelines Including Recent Updates
MF support and involvement
LCF Business Training
Would you like an updated LCF Business Training?
HDEE Branding Guide
HDEE Portal - availability of information
Number of visits from you FP (during scholastic year)
Number of Organized LCF Meetings by Your FP
Number of Group LCF Meetings That You Have Attended
News U Can Use
Teacher Forum
Better Business Guide: Exhibitions & Trade Fairs
Better Business Guide: Presenting to the Media
Better Business Guide: Creating a Learning Centre
FP/LCF Guide
New HDEE Image Video - Parent / Teacher
New HDEE Image Video - Franchisee
New HDEE Image Video - Exhibition
New Super-Nature Image Video
Updated Kangi Club (as from January 2009)
HDEE Corporate Website (www.helendoron.com)
HDEE National Webiste


Assistance with Pedagogic Issues

TTCs & Seminars

BBS Seminar
MEFI Seminar
MEFAC Seminar
2 Day Botty Seminar
Play On Seminar
Paul Ward's World Seminar
Paul Ward and the Treasure Seminar
Advanced Teaching Techniques for EFI Seminar
Advanced Teaching Techniques for EFAC Seminar
Advanced Teaching Techniques for MEFAC Seminar
Advanced Teaching Techniques for Botty Seminar
Advanced Teaching Techniques for PWT Seminar
Storytelling Seminar
Phonetics + Grammar
Holiday Course Seminar
Super-Nature TTC
PTC Seminar
New Song Seminar
General Satisfaction with TT
Timely Distribution of Teaching Certificates

Courses & Workbooks Content

EFAC Workbook
MEFAC Workbook
Play On
Play On Workbook
Paul Ward's World
Paul Ward & the Treasure
Holiday Summer Course
I Can Read & Write English
Super-Nature (If relevant)
General Satisfaction with Pedagogic Content

Materials Quality Assurance

Student Books
Teacher Guides
New Satchels

Orders & Shipments

Response Time to Order
Accurate Deliveries
Response to a Non-Compliance

Any points you would like to highlight:
Year’s Experience as an HDEE Franchisee:
Year’s Experience with your FP:
I APPROVE of your discussing my evaluation with my FP.
I DO NOT APPROVE of your discussing my evaluation with my FP.